- This event has passed.
We are pleased to announce that the third edition of PIMFA’s leading virtual conference is scheduled to take place on March 14 – 25.
Unlike previous years (where the conference took place over 2 days), the Virtual Fest 2022 will be taking place over 2 weeks, with exclusive and limited content released each day and available on demand throughout so that you can enjoy at a time which suits you best.
The Virtual Fest 2022 is a great opportunity for attendees to gain valuable insights, hear from industry experts, earn up to 19 CPD hours and make connections with fellow colleagues.
We remain dedicated to supporting your continued professional development during this period of isolation. The Virtual Fest 2022 will provide access to a variety of content in the forms of webinars, virtual sessions with speakers & trainers, videos, PDFs and online resources.
Speakers and panellists have been carefully selected to ensure the delivery of high level content and a broad spectrum of diversity. The full agenda can be seen below.
The Virtual Fest 2022 is FREE for members to attend.
All content will be recorded and available to watch on demand until late-April.
If you’d wish to find out more about speaking or sponsoring this event please email events@pimfa.co.uk.
- Monday 14 March
- Tuesday 15 March
- Wednesday 16 March
- Thursday 17 March
- Friday 18 March
- Monday 21 March
- Tuesday 22 March
- Wednesday 23 March
- Thursday 24 March
- Friday 25 March
Agenda Introduction - Read me First
09:40 - 09:45
Agenda Introduction - Read me First
09:40 - 09:45
The PIMFA Virtual Fest 2022 will give you access to an array of content, both live and on demand.
Each day between March 14 – 25 content will be released and will be available to watch on demand until late-April – we have designed the agenda in this way to give you the flexibility to watch the presentations as and when you can.
CPD certificates will be issued post-event – the more you watch, the more hours you will accumulate.
You can also head to the Adviser Skills Hub throughout the event dates to access a number of pre-recorded content designed to help advisers in their daily jobs.
If you have any questions please contact the team on events@pimfa.co.uk
This agenda is subject to change.
Welcome to the Virtual Fest & PIMFA Updates
09:45 - 10:00
Welcome to the Virtual Fest & PIMFA Updates
09:45 - 10:00
Liz joined PIMFA (then known as the Wealth Management Association) as Chief Executive in 2014.
She has 30 years financial services experience, 19 of which as a Chief Executive. She successfully transformed and advised several businesses through redefining strategy, re-branding, change management and inspirational leadership, creating profitable businesses.
She has substantive experience of people and corporate culture risk, regulatory knowhow across the industry – banking, insurance and wealth management and providing good practice guidelines for the industry to adopt.
She is an accredited coach and industry leader encouraging collaborative participation of diverse groups of industry experts to address sector challenges and to leverage industry resources for collective benefit.
Liz holds a degree in Psychology and a Masters in Occupational Psychology from Birkbeck.
Opening Keynote - The Regulator's Priorities
10:00 - 10:30
Opening Keynote - The Regulator's Priorities
10:00 - 10:30
Therese Chambers began her career in private practice in the City as a commercial litigator. She has spent 20 years in UK regulatory enforcement at the FCA and FSA, running investigations and conducting litigation in relation to some of the most high profile, complex and challenging regulatory enforcement cases. She is an acknowledged expert on UK financial services regulation and her experience and expertise covers the full range of the FCA’s jurisdiction. Most recently, she was Director of Retail Investigations, responsible for the FCA’s retail investigations portfolio, which includes anti-money laundering, pension scam and misselling investigations. Since January 2022 Therese has been the Director of Consumer Investments, responsible for leading the FCA’s work to protect consumers from the harm caused by scams, poor investments and unsuitable investment advice. Therese is also responsible for the delivery of the FCA’s Consumer Investments Strategy.
Tim is Director of Government Relations and Policy. Tim held numerous roles in banking and public affairs at Barclays Bank before moving to Prudential where he spent 11 years becoming Director of Public Affairs and Head of the Group Chairman’s Office.
His experience spans wealth management, insurance, banking and financial advice, the latter developed during RDR and FAMR. In his spare time he likes to visit galleries, go to the theatre and is a trustee of TfAC, an international aid charity.
The Impacts of the Russia Invasion on the UK's Economy
15:00 - 15:45
The Impacts of the Russia Invasion on the UK's Economy
15:00 - 15:45
Dr. Rebecca Harding is an independent economist specialising in trade and trade finance and CEO of Coriolis Technologies, providing data as a service to the trade and trade finance space. She is the co-author of the acclaimed “The Weaponization of Trade: the Great Unbalancing of Policy and Economics“ and “Gaming Trade: Win-Win Strategies for the Digital Era.” She frequently appears on Ian King Live, Sky News, BBC World and BBC Radio 5 live, Newsnight and Radio 4 and is cited in the Broadsheet press, including recent articles in the Financial Times, Telegraph and CityAM, and citations in the Telegraph, the Times and the New Scotsman. She is a regular guest anchor on CNBC’s Squawk Box. She has written 11 books and over 200 academic articles and public policy reports.
Rebecca is a member of the World Trade Board and is well-known in the trade and trade finance sector for her work on global trade. She is a strategic adviser to the Council of the Society of Professional Economists and until February 2017 was the Chief Economist of the British Bankers’ Association. Her senior roles in business and academic institutions include Founder and CEO of Delta Economics, CEO of Equant Analytics, Senior Fellow at London Business School, Global CEO of the Global Entrepreneurship Monitor, Head of Corporate Research at Deloitte, Chief Economist at the Work Foundation, Senior Lecturer at the Science Policy Research Unit, University of Sussex, and Reader in Economics at the University of Brighton. She is currently a Fellow at Offenburg Institute for Trade and Innovation. She was a Specialist Advisor to the Treasury Select Committee and Chief Economic Advisor to the All Party Parliamentary Group on Entrepreneurship.
Coriolis Technologies has a significant presence in the media, whether it’s trade finance expertise provided by Dr. Rebecca Harding, industry expertise provided by our ESG and political risk teams, or news about the organisation itself.
Liz joined PIMFA (then known as the Wealth Management Association) as Chief Executive in 2014.
She has 30 years financial services experience, 19 of which as a Chief Executive. She successfully transformed and advised several businesses through redefining strategy, re-branding, change management and inspirational leadership, creating profitable businesses.
She has substantive experience of people and corporate culture risk, regulatory knowhow across the industry – banking, insurance and wealth management and providing good practice guidelines for the industry to adopt.
She is an accredited coach and industry leader encouraging collaborative participation of diverse groups of industry experts to address sector challenges and to leverage industry resources for collective benefit.
Liz holds a degree in Psychology and a Masters in Occupational Psychology from Birkbeck.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
GDF 2021 Annual Report Review on DeFi, NFTs, Stablecoins
10:00 - 10:45
GDF 2021 Annual Report Review on DeFi, NFTs, Stablecoins
10:00 - 10:45
Lawrence Wintermeyer is a globally recognised digital finance advocate with a track record as an advisor, executive, and board member working with global brands and startups. Based in London, he is the Principal of Elipses, a digital investment management firm focused on sustainable investments, systematic investment management strategies, big data analytics, machine learning, and DLT technologies. He is the co-founder of Global Digital Finance, a not for-profit promoting fair and transparent markets for crypto and digital assets, and is the former CEO of Innovate Finance and sits on the OECD Blockchain Expert Policy Advisory Board. Lawrence has an MBA, is a host on the Digital Asset Report on Fintech.TV, and is a regular Forbes contributor. He promotes ethical and sustainable finance policies for a transparent, secure, and quality digital future for everyone.
Giulia is a Senior Policy Advisor working on a wide range of regulatory and strategy matters such as markets integrity, data protection and digital innovation both at UK and EU level. She is also an active member of the International Regulatory Strategy Group and runs a number of PIMFA Committees and working groups.
Since joining PIMFA (then known as the Wealth Management Association) in February 2015, Giulia has been actively advocating on behalf of the wealth management and financial advice industry with regulators and other government departments and bodies.
Giulia’s previous work experience includes advisory roles in a family office and an international law firm, as well as a short stint as insolvency specialist in her native Italy.
Giulia holds both Italian and English law degrees as well as a postgraduate degree in institutional relations.
Giulia is a Chartered Member of the Chartered Institute of Securities and Investments.
What We Can Learn From M&A Activity In The Sector And What It Means For The Future?
15:00 - 15:45
What We Can Learn From M&A Activity In The Sector And What It Means For The Future?
15:00 - 15:45
Mike is consulting director, and sole-proprietor of the lang cat Isle of Wight office. A driver and survivor of platform mergers, migrations and RDR he held a number of senior roles at Skandia and Old Mutual Wealth. He is now working with platforms, advisers, banks and asset managers to help them create and communicate in a way that is a little less corporate and a little more human.
Simon joined PIMFA in November 2017 as a Senior Policy Adviser with a focus on public policy and long term savings. He has previously worked at the National Employment Savings Trust (NEST) and the Treasury in a variety of roles working on a number of issues including automatic enrolment, pension freedoms and the UK’s response to the financial crisis.
Simon has a strong interest in long term savings issues with a particular focus on overcoming behavioural barriers and the support structures that can be put in place in order to help and encourage a thriving savings culture in the UK.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
The Key Learnings from the Wild West of Fintech
10:00 - 10:45
The Key Learnings from the Wild West of Fintech
10:00 - 10:45
Sam was previously Director of Growth and Innovation at Octopus, where he oversaw the acquisition of Seccl. He previously launched and ran Octopus Cash, a marketplace for savers to find better rates, and Octopus Choice, a property lending platform. He is passionate about fintech and the role that technology can play in opening access to financial services and has championed financial and digital education through initiatives like the Octopus Academy and Seccl’s Digital Bootcamp – training students in the practical skills for success in digital businesses.
IFPR - From ICAAP to the ICARA Process
15:00 - 15:45
IFPR - From ICAAP to the ICARA Process
15:00 - 15:45
Aaron is a Director within Kroll’s Financial Services Compliance and Regulation practice, specialising in prudential risk and adequate financial resources across the Financial Service Sector.
Aaron joined Kroll in 2021 following a 10-year career at the Financial Conduct Authority (and its predecessor the FSA) where he held numerous roles including as Manager and as Acting Head of the Prudential Specialists Department. He helped oversee and contributed to the development of the FCA’s framework for assessing adequate financial resources (Finalised Guidance 20/1) and provided input into the UK’s implementation of the new Investment Firm Prudential Regime. Additionally, over the years he was responsible for the oversight of prudential reviews and the provision of technical advice across a range of financial services firms from small domestic to major international firms.
Giulia is a Senior Policy Advisor working on a wide range of regulatory and strategy matters such as markets integrity, data protection and digital innovation both at UK and EU level. She is also an active member of the International Regulatory Strategy Group and runs a number of PIMFA Committees and working groups.
Since joining PIMFA (then known as the Wealth Management Association) in February 2015, Giulia has been actively advocating on behalf of the wealth management and financial advice industry with regulators and other government departments and bodies.
Giulia’s previous work experience includes advisory roles in a family office and an international law firm, as well as a short stint as insolvency specialist in her native Italy.
Giulia holds both Italian and English law degrees as well as a postgraduate degree in institutional relations.
Giulia is a Chartered Member of the Chartered Institute of Securities and Investments.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
Responsible investment – Preparing for a Climate of Change
10:00 - 10:45
Responsible investment – Preparing for a Climate of Change
10:00 - 10:45
Ryan’s journey with Royal London began back in 2008 after starting his career in compliance with Aviva. As an Investment Proposition Manager, Ryan learnt how to live and breathe Royal London’s Governed Range contributing to both its growth and development as well as speaking all things investment at adviser events. Ryan moved to Aberdeen Standard Investments in 2017 for a stint in the strategic client’s relationship team before a return to the Royal London adventure followed in October 2018 and becoming a senior business development manager focusing on pensions. Ryan holds the IMC qualification.
Maja joined PIMFA as Senior Policy Adviser, EU and Government Affairs in November 2018. She is a former diplomat, public affairs and policy official with extensive experience of international, European and UK government and policy operations.
At PIMFA, Maja is responsible for developing policy and implementing the associated advocacy work with key EU and UK institutions, including the European Commission, Parliament, and Council, HMG, and the FCA, on a range of European and UK legislative and regulatory issues.
Prior to PIMFA, Maja worked at the City of London Corporation as an European Policy and European Regulation Adviser, focusing on Brexit related issues and on strengthening the dialogue between the UK-based financial and professional services industry, the UK government, regulatory authorities, EU institutions and Member States. While in the diplomatic service, Maja worked on numerous policy initiatives, engagement strategies and advocacy efforts, including Croatia’s negotiations for membership of the EU and NATO.
Maja was educated at the University of Zagreb, Croatia.
The Case for Alternatives in Uncertain Times
15:00 - 15:45
The Case for Alternatives in Uncertain Times
15:00 - 15:45
Henny joined TIME in January 2014 as the Business Development Director for London. Over the last nine years Henny has worked exclusively with financial advisers, wealth managers and private banks helping planners add value to their client bank and their professional connections.
She spent nearly six years at Octopus Investments before joining TIME and is a regular speaker at industry events. Henny works closely with Jonathan Wright-Premachandra and Harriet Warren and together they make up ‘Team London’.
Chris Cox joined TIME in August 2019. He is Co-Fund Manager of TIME:UK Infrastructure Income and an Investment Manager within the investment team at TIME. Chris is also a Co-Fund Manager of TIME:Property Long Income & Growth which invests in a combination of primarily UK listed real estate securities and direct long income properties.
Prior to joining, he worked at CoInvestor, was an analyst for the Defensive Capital Fund at Brooks Macdonald and also worked at Oakley Capital. Chris has over nine years experience in financial services and has invested in or advised on a wide range of asset classes for clients.
Chris graduated from the University of Bristol with a degree in Economics and Management and is a CFA Charter holder.
Sarah has worked in financial services regulation for over 30 years.
Having read History at Cambridge, Sarah joined the London Stock Exchange/The Securities Association and spent several years drafting conduct of business policy/rules. After 5 years of working in compliance for a major UK Group involved in fund management, stockbroking and wealth management, Sarah moved into the world of trade associations, managing the regulatory policy work of PIMFA’s predecessor body (APCIMS) and taking on the role of Director of Securities & Investment at the London Investment Banking Association.
Sarah has spent the last 15 years as a regulatory consultant – as well as working for APCIMS/WMA/PIMFA since 2004 across a wide range of policy areas and projects, her clients have included various wealth management firms and a major firm of compliance consultants. Sarah joined the permanent staff of PIMFA as Lead Regulatory Policy Adviser in 2018.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
PIMFA Update 2022
10:00 - 10:30
PIMFA Update 2022
10:00 - 10:30
Tim is Director of Government Relations and Policy. Tim held numerous roles in banking and public affairs at Barclays Bank before moving to Prudential where he spent 11 years becoming Director of Public Affairs and Head of the Group Chairman’s Office.
His experience spans wealth management, insurance, banking and financial advice, the latter developed during RDR and FAMR. In his spare time he likes to visit galleries, go to the theatre and is a trustee of TfAC, an international aid charity.
Consumer Duty – What does Regulation Look Like in the Future?
15:00 - 15:45
Consumer Duty – What does Regulation Look Like in the Future?
15:00 - 15:45
Hywel heads the contentious financial services regulatory team in London, acting for banks, insurers, asset managers and other regulated firms.
EXPERIENCE
He advises clients on all aspects of their interactions with the FCA and PRA, from notifications through to Enforcement, and has led a wide variety of firms through complex regulatory, skilled person and internal investigations, securing optimal outcomes with an efficient use of time and resources. Hywel also advises on issues involving consumer redress which often accompany Enforcement investigations, with particular expertise in complaints handling and matters involving the Financial Ombudsman Service. Hywel provides a strategic approach for managing high volume issues as well as technical advice on key individual cases. His experience includes managing cases where the FCA uses or threatens use of its redress power under section 404F(7) FSMA and restitution powers under section 384 FSMA.
Hywel is also known for his governance work, advising a number of banks, insurers and asset managers on the implementation of the senior managers’ regime and issues arising post-implementation from the focus on individual accountability, including attestations.
Hywel has been closely engaged with clients across sectors to understand what the FCA’s Consumer Duty proposals mean for firms and what they will need to do to meet the new requirements.
Hywel is ranked as highly regarded in Financial Services Regulatory by IFLR1000, 2021 and was commended in Legal 500 UK, 2019 as “a stand-out star of the team”. He is the consultant editor of the Thomson Reuters Practitioner’s Guide to the UK Financial Services Rulebooks
Benedicte is a financial services regulatory expert with a particular emphasis on acting for retail banks and clients in the insurance sector.
EXPERIENCE
Benedicte acts for a variety of banks and other financial services clients on a range of a wide range of contentious regulatory matters. She has significant experience assisting clients (including leading financial institutions, insurers and individuals) in the context of internal and external investigations including investigations conducted by, or at the request of, the financial regulators and other regulatory/enforcement bodies. She is very well versed in ensuring that investigations are run well and efficiently, whilst liaising with the regulator. She also has experience of matters relating to whistle-blowing.
Benedicte also advises clients on governance issues and compliance with regulatory requirements including notifications to regulators, attestations and customer complaints/redress. She is part of the cross-disciplinary team which advises clients on the latest regulatory changes including, for example, in relation to the new Consumer Duty and diversity and inclusion. Benedicte’s experience also includes advice to clients in relation to reportable concerns and the regulatory impact of the protection of customer data.
Benedicte was recognised as a rising star in Financial Service: Contentious Legal 500, 2020 where she was commended as “available, client-focused and intelligent”.
Simon joined PIMFA in November 2017 as a Senior Policy Adviser with a focus on public policy and long term savings. He has previously worked at the National Employment Savings Trust (NEST) and the Treasury in a variety of roles working on a number of issues including automatic enrolment, pension freedoms and the UK’s response to the financial crisis.
Simon has a strong interest in long term savings issues with a particular focus on overcoming behavioural barriers and the support structures that can be put in place in order to help and encourage a thriving savings culture in the UK.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
Diversity & Inclusion - How to Gather Data, Use it Effectively and Keep Colleagues Engaged
10:00 - 10:45
Diversity & Inclusion - How to Gather Data, Use it Effectively and Keep Colleagues Engaged
10:00 - 10:45
Sarah holds the Diploma in Financial Advice from the Ifs as well as the Certificate in Regulated Complaint Handling. She is a Companion Member of the Institute of Customer Service.
Sarah is passionate about service and believe the financial services industry must deliver great products and also maintain the highest standards in their service; making sure we help our clients understand what they have. At Openwork we deliver the Institute of Customer Service qualifications programme, enabling and encouraging our staff to take a range of service related qualifications enhancing their ability to deliver service by understanding the customer needs and also enabling those taking the qualifications to think take ownership of their own development and work with their coaches to understand what they are capable of.
Specialties: Programme Management of service specific qualifications; Regulated Complaint Handling, Business Analysis, Complaint Management Training, Customer Experience Initiatives
Liz joined PIMFA (then known as the Wealth Management Association) as Chief Executive in 2014.
She has 30 years financial services experience, 19 of which as a Chief Executive. She successfully transformed and advised several businesses through redefining strategy, re-branding, change management and inspirational leadership, creating profitable businesses.
She has substantive experience of people and corporate culture risk, regulatory knowhow across the industry – banking, insurance and wealth management and providing good practice guidelines for the industry to adopt.
She is an accredited coach and industry leader encouraging collaborative participation of diverse groups of industry experts to address sector challenges and to leverage industry resources for collective benefit.
Liz holds a degree in Psychology and a Masters in Occupational Psychology from Birkbeck.
Getting started in Sustainable Investment – a Practical Introduction for Advisers
15:00 - 15:45
Getting started in Sustainable Investment – a Practical Introduction for Advisers
15:00 - 15:45
Julia has specialised in sustainable and responsible investment (SRI) for nearly three decades. She is a passionate advocate of the need for investors to pay far more attention to sustainability – believing that it is not only necessary, but financially sound and what many clients want.
Julia has run her own business, SRI Services, since 2010. SRI Services is primarily focused on helping retail financial services professionals to build sustainable investment into their businesses. Their focus is the open to all, ‘whole of SRI market’, Fund EcoMarket database tool – which is free to use thanks to fund partner support.
Julia is on the FCA’s Disclosure and Labels Advisory Group (DLAG) – helping shape the SDR. She is also the technical author of the British Standards Institution’s Fund PAS (BSI PAS 7342) which is due to publish in late 2023. Julia is also the lead author of the PIMFA ESG Academy.
Awarded ‘Best Sustainable & ESG Support Provider’ by Investment Week in 2021 their work is specialised but diverse, inducing working closely with B2B and D2C fund platforms and portfolio providers. Julia is also a regular conference speaker, media commentator and award judge.
Julia previously ran the sustainable investment area in Friends Provident (1996-2008), having first become involved in sustainable investment at NPI in 1991 (now respectively part of Aviva and Janus Henderson). She has previously served three (non-consecutive) terms as a director at industry not-for-profit UKSIF.
Maja joined PIMFA as Senior Policy Adviser, EU and Government Affairs in November 2018. She is a former diplomat, public affairs and policy official with extensive experience of international, European and UK government and policy operations.
At PIMFA, Maja is responsible for developing policy and implementing the associated advocacy work with key EU and UK institutions, including the European Commission, Parliament, and Council, HMG, and the FCA, on a range of European and UK legislative and regulatory issues.
Prior to PIMFA, Maja worked at the City of London Corporation as an European Policy and European Regulation Adviser, focusing on Brexit related issues and on strengthening the dialogue between the UK-based financial and professional services industry, the UK government, regulatory authorities, EU institutions and Member States. While in the diplomatic service, Maja worked on numerous policy initiatives, engagement strategies and advocacy efforts, including Croatia’s negotiations for membership of the EU and NATO.
Maja was educated at the University of Zagreb, Croatia.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
Financial EXclusion - The Role of Firms and Advisers on Creating an Inclusive Sector
10:00 - 10:45
Financial EXclusion - The Role of Firms and Advisers on Creating an Inclusive Sector
10:00 - 10:45
Anshul Bongirwar leads Moxtra’s business and growth initiatives for the EMEA region. Moxtra’s collaboration platform serves as a digital strategy for organisations around the world with one key objective – making it as convenient as possible for a business to consistently deliver a premium client experience by giving business leaders the ability to streamline and manage client communication. During Anshul’s tenure at Moxtra, he has developed and deployed solutions from SMB’s too Enterprises to meet their strategic digital objectives.
Phil has spent over 15 years in Financial Services leading large teams and transformational change globally. He has diverse senior leadership experience ranging from front line large scale management; head office strategic change, customer and regulatory programmes; and digital transformation within Retail Banking and Wealth Management.
Throughout his career he has gathered global experience across emerging and mature markets having lived and worked in Germany, the US, Hong Kong and the UK. He is currently the Global Head of Structured Products for Wealth at HSBC and has previously led product implementation, channel optimisation and commercialisation for Wealth products in various markets for HSBC Wealth Management.
In his personal time, Phil enjoys football (avid Bayern Munich and New England Patriots supporter) as well as music (listening and making). He lives in Birmingham with his wife and has a young daughter Ava, 4.
Elin Helander is the Chief Science Officer at Dreams and an expert on bridging the gap between the scientific and business world. She is leveraging insights from cognitive and behavioral science to increase the effectiveness of digital banking applications when it comes to generating customer engagement as well as increasing financial wellbeing. For 6 years, she has collaborated with leading researchers around the world to develop a highly effective scientific method that translates scientific insights into design principles for consumer applications. Thanks to Elin’s contribution, Dreams is recognized as one of the pioneers in behavioral banking by Forrester.
Bev is the founder and Chief Executive of City Hive. Frustrated by the lack of diversity within financial services, Shah founded the industry body, City Hive in 2016 to challenge the investment and asset management industry and be a force of positive change. A trailblazer, Shah is passionate about engaging with, educating, challenging and holding the sector accountable to become more diverse, equitable and inclusive.
Prior to founding City Hive, Shah was Senior Multi Manager Analyst and a member of the Aviva Investors Multi Asset team, which managed £89 billion of assets at the time. Previously, Shah held the role Investment Funds Manager at Aviva, responsible for developing and managing the process for Investment Governance of External Funds for Aviva UK Life and International. Shah has also held Analyst roles with HSBC Investments and Merchant Securities Ltd. Shah spent her investment career analysing fund managers in the asset management industry across all asset classes, conducting due diligence on 1000s of funds. This gave her a unique insight into the broader corporate culture of the investment management industry and catalysed her passion for holding firms to account for there ESG responsibilities.
A champion for greater diversity and inclusion, Shah collaborates regularly with the Diversity Project and Women in Banking and Finance.
Shah is on the Court of the Guild of Investment Managers and has been awarded Freedom to the City of London.
Simon joined PIMFA in November 2017 as a Senior Policy Adviser with a focus on public policy and long term savings. He has previously worked at the National Employment Savings Trust (NEST) and the Treasury in a variety of roles working on a number of issues including automatic enrolment, pension freedoms and the UK’s response to the financial crisis.
Simon has a strong interest in long term savings issues with a particular focus on overcoming behavioural barriers and the support structures that can be put in place in order to help and encourage a thriving savings culture in the UK.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
The Latest from Action Fraud on Investment Fraud
10:00 - 10:45
The Latest from Action Fraud on Investment Fraud
10:00 - 10:45
Alex has worked within Action Fraud and the National Fraud Intelligence Bureau (NFIB) at City of London Police for 7 years as in both research and analytical posts. Areas of experience include high-volume frauds and serious and complex cases with particular focus on bogus investment and pension schemes. Most recently he has been posted to a projects role within the National Economic Crime Victim Care Unit (NECVCU).
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
Action Fraud - A Guide to Reporting
12:00 - 12:45
Action Fraud - A Guide to Reporting
12:00 - 12:45
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
The Role of the NECVU
15:00 - 15:45
The Role of the NECVU
15:00 - 15:45
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
Automation of Compliance
10:00 - 10:45
Automation of Compliance
10:00 - 10:45
At RuleGuard, Priscilla is responsible for the Thought Leadership Programme, where she writes regular articles & white papers and hosts webinars on a variety of regulatory matters.
Priscilla is a certified compliance professional specialising in governance, risk management and compliance. She is a Fellow of the International Compliance Association and a member of the Chartered Institute of Securities and Investments.
With a career spanning 25 years, Priscilla has worked as a consultant providing regulatory advice to firms from across the FS industry. She has also held senior management roles as the Chief Compliance Officer and MLRO.
Priscilla has significant experience in designing and implementing compliance processes and controls as well as risk management frameworks. She has managed various projects from authorisations & change in controllers to preparing for regulatory visits and thematic reviews. Her guidance has helped firms to implement regulatory changes such as MiFID, GDPR, SM&CR.
Technology change leader and board game geek
Matthew began his career in the insurance industry where he trained as a fine art and high net worth underwriter before moving into technology services to focus on software change management and user experience.
Matthew believes that any business is only as good as its ability to execute, and that modern, fit-for-purpose technology is the best way to ensure high-quality execution in every area.
Recognising that regulatory compliance in the financial services sector is often saddled with manual processes and endless compromises, he set out to design a platform that would enable compliance professionals to deliver best-in-class results in this oft-neglected space.
After co-creating Axiom to do exactly this, Matthew now leads the product team in delivering a programme of features and improvements that continue to delight users and deliver tangible business value. He’s passionate about product management that balances strategic and tactical objectives and thinks that knowing what to do is often less important than knowing when to do it.
Matthew holds a degree in Philosophy and English and is equally happy debating the nature of reality or the correct usage of a semicolon. He is a lifelong gamer and owns significantly more board games than could reasonably be called sensible. Do not ask him what he thinks about Monopoly.
Disability, Vulnerability & Financial Products - Are We Doing Enough to Meet Consumer Needs?
15:00 - 15:45
Disability, Vulnerability & Financial Products - Are We Doing Enough to Meet Consumer Needs?
15:00 - 15:45
Dan Holloway is a novelist, journalist, performance poet and mental health activist.
Dan is the only person to win the Creative Thinking (2016) and Intelligence (2000) World Championships, and is a regular speaker on all things creative as well as an interdisciplinary lecturer (in 2016 he spoke at the Ashmolean Museum on how Puritan marriage sermons can enhance our understanding of Aphex Twin and in 2015 he spoke at Oxford’s Mathematical Institute on the relation between mathematical surfaces and mediaeval torture instruments).
Dan is a regular performer around the UK, in 2016 performing poetry at the Royal Albert Hall and a one man performance fairy tale commissioned by Oxford Playhouse. He hosts a monthly poetry night at Waterstones in Oxford.
Since 2007 Dan has been working with the Royal College of Psychiatrists, Mind and other organizations to campaign on issues of debt and mental health. Most recently, he spoke at the launch of a major report on the subject by the Money and Mental Health Policy Institute. In 2016 he gave the closing remarks to the Oxford University Disability Lecture in the form of a performance poem, and in 2017 he gave the University Mental Health Awareness Day on the subject “The Consolation of Solitary Sports”.
In his spare time Dan runs ultramarathons, though as his photo suggests, he is also passionate about food.
Tim is a clinical expert with over 25 years experience of working with people with reduced cognition. He is a multi-award-winning author and expert witness specialising in the assessment of mental capacity and financial vulnerability.
He is a member of Baroness Finlay’s leadership team for the National Mental Capacity Forum as well as the Transparency Task Force and is a regular keynote speaker at many industry events, talking on all things ‘vulnerable clients’.
He is also the founder of the multi-award winning TSF Consultants, the UK’s largest provider of mental capacity and financial vulnerability assessments
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
Adviser Skills Hub
10:00 - 15:45
Adviser Skills Hub
10:00 - 15:45
The Latest on Post-Brexit Regulations
10:00 - 10:45
The Latest on Post-Brexit Regulations
10:00 - 10:45
Bernardo is an Associate Director at Alpha FMC with over 14 years of regulatory consulting experience for the Asset and Wealth Management Industry. He leads Alpha’s Regulatory Reporting proposition and has supported some of the largest regulatory reporting implementation and remediation projects for the buy-side.
Maja joined PIMFA as Senior Policy Adviser, EU and Government Affairs in November 2018. She is a former diplomat, public affairs and policy official with extensive experience of international, European and UK government and policy operations.
At PIMFA, Maja is responsible for developing policy and implementing the associated advocacy work with key EU and UK institutions, including the European Commission, Parliament, and Council, HMG, and the FCA, on a range of European and UK legislative and regulatory issues.
Prior to PIMFA, Maja worked at the City of London Corporation as an European Policy and European Regulation Adviser, focusing on Brexit related issues and on strengthening the dialogue between the UK-based financial and professional services industry, the UK government, regulatory authorities, EU institutions and Member States. While in the diplomatic service, Maja worked on numerous policy initiatives, engagement strategies and advocacy efforts, including Croatia’s negotiations for membership of the EU and NATO.
Maja was educated at the University of Zagreb, Croatia.
Closing Keynote - Labour’s Priorities for the City and Financial Services
15:00 - 15:45
Closing Keynote - Labour’s Priorities for the City and Financial Services
15:00 - 15:45
Tim is Director of Government Relations and Policy. Tim held numerous roles in banking and public affairs at Barclays Bank before moving to Prudential where he spent 11 years becoming Director of Public Affairs and Head of the Group Chairman’s Office.
His experience spans wealth management, insurance, banking and financial advice, the latter developed during RDR and FAMR. In his spare time he likes to visit galleries, go to the theatre and is a trustee of TfAC, an international aid charity.
More about Therese Chambers
Therese Chambers began her career in private practice in the City as a commercial litigator. She has spent 20 years in UK regulatory enforcement at the FCA and FSA, running investigations and conducting litigation in relation to some of the most high profile, complex and challenging regulatory enforcement cases. She is an acknowledged expert on UK financial services regulation and her experience and expertise covers the full range of the FCA’s jurisdiction. Most recently, she was Director of Retail Investigations, responsible for the FCA’s retail investigations portfolio, which includes anti-money laundering, pension scam and misselling investigations. Since January 2022 Therese has been the Director of Consumer Investments, responsible for leading the FCA’s work to protect consumers from the harm caused by scams, poor investments and unsuitable investment advice. Therese is also responsible for the delivery of the FCA’s Consumer Investments Strategy.
More about Dr Rebecca Harding
Dr. Rebecca Harding is an independent economist specialising in trade and trade finance and CEO of Coriolis Technologies, providing data as a service to the trade and trade finance space. She is the co-author of the acclaimed “The Weaponization of Trade: the Great Unbalancing of Policy and Economics“ and “Gaming Trade: Win-Win Strategies for the Digital Era.” She frequently appears on Ian King Live, Sky News, BBC World and BBC Radio 5 live, Newsnight and Radio 4 and is cited in the Broadsheet press, including recent articles in the Financial Times, Telegraph and CityAM, and citations in the Telegraph, the Times and the New Scotsman. She is a regular guest anchor on CNBC’s Squawk Box. She has written 11 books and over 200 academic articles and public policy reports.
Rebecca is a member of the World Trade Board and is well-known in the trade and trade finance sector for her work on global trade. She is a strategic adviser to the Council of the Society of Professional Economists and until February 2017 was the Chief Economist of the British Bankers’ Association. Her senior roles in business and academic institutions include Founder and CEO of Delta Economics, CEO of Equant Analytics, Senior Fellow at London Business School, Global CEO of the Global Entrepreneurship Monitor, Head of Corporate Research at Deloitte, Chief Economist at the Work Foundation, Senior Lecturer at the Science Policy Research Unit, University of Sussex, and Reader in Economics at the University of Brighton. She is currently a Fellow at Offenburg Institute for Trade and Innovation. She was a Specialist Advisor to the Treasury Select Committee and Chief Economic Advisor to the All Party Parliamentary Group on Entrepreneurship.
Coriolis Technologies has a significant presence in the media, whether it’s trade finance expertise provided by Dr. Rebecca Harding, industry expertise provided by our ESG and political risk teams, or news about the organisation itself.
More about Mike Barrett
Mike is consulting director, and sole-proprietor of the lang cat Isle of Wight office. A driver and survivor of platform mergers, migrations and RDR he held a number of senior roles at Skandia and Old Mutual Wealth. He is now working with platforms, advisers, banks and asset managers to help them create and communicate in a way that is a little less corporate and a little more human.
More about Anshul Bongirwar
Anshul Bongirwar leads Moxtra’s business and growth initiatives for the EMEA region. Moxtra’s collaboration platform serves as a digital strategy for organisations around the world with one key objective – making it as convenient as possible for a business to consistently deliver a premium client experience by giving business leaders the ability to streamline and manage client communication. During Anshul’s tenure at Moxtra, he has developed and deployed solutions from SMB’s too Enterprises to meet their strategic digital objectives.
More about Bernardo Castel-Branco
Bernardo is an Associate Director at Alpha FMC with over 14 years of regulatory consulting experience for the Asset and Wealth Management Industry. He leads Alpha’s Regulatory Reporting proposition and has supported some of the largest regulatory reporting implementation and remediation projects for the buy-side.
More about Chris Cox
Chris Cox joined TIME in August 2019. He is Co-Fund Manager of TIME:UK Infrastructure Income and an Investment Manager within the investment team at TIME. Chris is also a Co-Fund Manager of TIME:Property Long Income & Growth which invests in a combination of primarily UK listed real estate securities and direct long income properties.
Prior to joining, he worked at CoInvestor, was an analyst for the Defensive Capital Fund at Brooks Macdonald and also worked at Oakley Capital. Chris has over nine years experience in financial services and has invested in or advised on a wide range of asset classes for clients.
Chris graduated from the University of Bristol with a degree in Economics and Management and is a CFA Charter holder.
More about Henny Dovland
Henny joined TIME in January 2014 as the Business Development Director for London. Over the last nine years Henny has worked exclusively with financial advisers, wealth managers and private banks helping planners add value to their client bank and their professional connections.
She spent nearly six years at Octopus Investments before joining TIME and is a regular speaker at industry events. Henny works closely with Jonathan Wright-Premachandra and Harriet Warren and together they make up ‘Team London’.
More about Julia Dreblow
Julia has specialised in sustainable and responsible investment (SRI) for nearly three decades. She is a passionate advocate of the need for investors to pay far more attention to sustainability – believing that it is not only necessary, but financially sound and what many clients want.
Julia has run her own business, SRI Services, since 2010. SRI Services is primarily focused on helping retail financial services professionals to build sustainable investment into their businesses. Their focus is the open to all, ‘whole of SRI market’, Fund EcoMarket database tool – which is free to use thanks to fund partner support.
Julia is on the FCA’s Disclosure and Labels Advisory Group (DLAG) – helping shape the SDR. She is also the technical author of the British Standards Institution’s Fund PAS (BSI PAS 7342) which is due to publish in late 2023. Julia is also the lead author of the PIMFA ESG Academy.
Awarded ‘Best Sustainable & ESG Support Provider’ by Investment Week in 2021 their work is specialised but diverse, inducing working closely with B2B and D2C fund platforms and portfolio providers. Julia is also a regular conference speaker, media commentator and award judge.
Julia previously ran the sustainable investment area in Friends Provident (1996-2008), having first become involved in sustainable investment at NPI in 1991 (now respectively part of Aviva and Janus Henderson). She has previously served three (non-consecutive) terms as a director at industry not-for-profit UKSIF.
More about Maja Erceg
Maja joined PIMFA as Senior Policy Adviser, EU and Government Affairs in November 2018. She is a former diplomat, public affairs and policy official with extensive experience of international, European and UK government and policy operations.
At PIMFA, Maja is responsible for developing policy and implementing the associated advocacy work with key EU and UK institutions, including the European Commission, Parliament, and Council, HMG, and the FCA, on a range of European and UK legislative and regulatory issues.
Prior to PIMFA, Maja worked at the City of London Corporation as an European Policy and European Regulation Adviser, focusing on Brexit related issues and on strengthening the dialogue between the UK-based financial and professional services industry, the UK government, regulatory authorities, EU institutions and Member States. While in the diplomatic service, Maja worked on numerous policy initiatives, engagement strategies and advocacy efforts, including Croatia’s negotiations for membership of the EU and NATO.
Maja was educated at the University of Zagreb, Croatia.
More about Tim Fassam
Tim is Director of Government Relations and Policy. Tim held numerous roles in banking and public affairs at Barclays Bank before moving to Prudential where he spent 11 years becoming Director of Public Affairs and Head of the Group Chairman’s Office.
His experience spans wealth management, insurance, banking and financial advice, the latter developed during RDR and FAMR. In his spare time he likes to visit galleries, go to the theatre and is a trustee of TfAC, an international aid charity.
More about Liz Field
Liz joined PIMFA (then known as the Wealth Management Association) as Chief Executive in 2014.
She has 30 years financial services experience, 19 of which as a Chief Executive. She successfully transformed and advised several businesses through redefining strategy, re-branding, change management and inspirational leadership, creating profitable businesses.
She has substantive experience of people and corporate culture risk, regulatory knowhow across the industry – banking, insurance and wealth management and providing good practice guidelines for the industry to adopt.
She is an accredited coach and industry leader encouraging collaborative participation of diverse groups of industry experts to address sector challenges and to leverage industry resources for collective benefit.
Liz holds a degree in Psychology and a Masters in Occupational Psychology from Birkbeck.
More about Tim Farmer
Tim is a clinical expert with over 25 years experience of working with people with reduced cognition. He is a multi-award-winning author and expert witness specialising in the assessment of mental capacity and financial vulnerability.
He is a member of Baroness Finlay’s leadership team for the National Mental Capacity Forum as well as the Transparency Task Force and is a regular keynote speaker at many industry events, talking on all things ‘vulnerable clients’.
He is also the founder of the multi-award winning TSF Consultants, the UK’s largest provider of mental capacity and financial vulnerability assessments
More about Chris Fitch
More about Priscilla Gaudoin
At RuleGuard, Priscilla is responsible for the Thought Leadership Programme, where she writes regular articles & white papers and hosts webinars on a variety of regulatory matters.
Priscilla is a certified compliance professional specialising in governance, risk management and compliance. She is a Fellow of the International Compliance Association and a member of the Chartered Institute of Securities and Investments.
With a career spanning 25 years, Priscilla has worked as a consultant providing regulatory advice to firms from across the FS industry. She has also held senior management roles as the Chief Compliance Officer and MLRO.
Priscilla has significant experience in designing and implementing compliance processes and controls as well as risk management frameworks. She has managed various projects from authorisations & change in controllers to preparing for regulatory visits and thematic reviews. Her guidance has helped firms to implement regulatory changes such as MiFID, GDPR, SM&CR.
More about Aaron Ghobarah
Aaron is a Director within Kroll’s Financial Services Compliance and Regulation practice, specialising in prudential risk and adequate financial resources across the Financial Service Sector.
Aaron joined Kroll in 2021 following a 10-year career at the Financial Conduct Authority (and its predecessor the FSA) where he held numerous roles including as Manager and as Acting Head of the Prudential Specialists Department. He helped oversee and contributed to the development of the FCA’s framework for assessing adequate financial resources (Finalised Guidance 20/1) and provided input into the UK’s implementation of the new Investment Firm Prudential Regime. Additionally, over the years he was responsible for the oversight of prudential reviews and the provision of technical advice across a range of financial services firms from small domestic to major international firms.
More about Sam Handfield-Jones
Sam was previously Director of Growth and Innovation at Octopus, where he oversaw the acquisition of Seccl. He previously launched and ran Octopus Cash, a marketplace for savers to find better rates, and Octopus Choice, a property lending platform. He is passionate about fintech and the role that technology can play in opening access to financial services and has championed financial and digital education through initiatives like the Octopus Academy and Seccl’s Digital Bootcamp – training students in the practical skills for success in digital businesses.
More about Simon Harrington
Simon joined PIMFA in November 2017 as a Senior Policy Adviser with a focus on public policy and long term savings. He has previously worked at the National Employment Savings Trust (NEST) and the Treasury in a variety of roles working on a number of issues including automatic enrolment, pension freedoms and the UK’s response to the financial crisis.
Simon has a strong interest in long term savings issues with a particular focus on overcoming behavioural barriers and the support structures that can be put in place in order to help and encourage a thriving savings culture in the UK.
More about Elin Helander
Elin Helander is the Chief Science Officer at Dreams and an expert on bridging the gap between the scientific and business world. She is leveraging insights from cognitive and behavioral science to increase the effectiveness of digital banking applications when it comes to generating customer engagement as well as increasing financial wellbeing. For 6 years, she has collaborated with leading researchers around the world to develop a highly effective scientific method that translates scientific insights into design principles for consumer applications. Thanks to Elin’s contribution, Dreams is recognized as one of the pioneers in behavioral banking by Forrester.
More about Dan Holloway
Dan Holloway is a novelist, journalist, performance poet and mental health activist.
Dan is the only person to win the Creative Thinking (2016) and Intelligence (2000) World Championships, and is a regular speaker on all things creative as well as an interdisciplinary lecturer (in 2016 he spoke at the Ashmolean Museum on how Puritan marriage sermons can enhance our understanding of Aphex Twin and in 2015 he spoke at Oxford’s Mathematical Institute on the relation between mathematical surfaces and mediaeval torture instruments).
Dan is a regular performer around the UK, in 2016 performing poetry at the Royal Albert Hall and a one man performance fairy tale commissioned by Oxford Playhouse. He hosts a monthly poetry night at Waterstones in Oxford.
Since 2007 Dan has been working with the Royal College of Psychiatrists, Mind and other organizations to campaign on issues of debt and mental health. Most recently, he spoke at the launch of a major report on the subject by the Money and Mental Health Policy Institute. In 2016 he gave the closing remarks to the Oxford University Disability Lecture in the form of a performance poem, and in 2017 he gave the University Mental Health Awareness Day on the subject “The Consolation of Solitary Sports”.
In his spare time Dan runs ultramarathons, though as his photo suggests, he is also passionate about food.
More about Alexander Hides
Alex has worked within Action Fraud and the National Fraud Intelligence Bureau (NFIB) at City of London Police for 7 years as in both research and analytical posts. Areas of experience include high-volume frauds and serious and complex cases with particular focus on bogus investment and pension schemes. Most recently he has been posted to a projects role within the National Economic Crime Victim Care Unit (NECVCU).
More about Hywel Jenkins
Hywel heads the contentious financial services regulatory team in London, acting for banks, insurers, asset managers and other regulated firms.
EXPERIENCE
He advises clients on all aspects of their interactions with the FCA and PRA, from notifications through to Enforcement, and has led a wide variety of firms through complex regulatory, skilled person and internal investigations, securing optimal outcomes with an efficient use of time and resources. Hywel also advises on issues involving consumer redress which often accompany Enforcement investigations, with particular expertise in complaints handling and matters involving the Financial Ombudsman Service. Hywel provides a strategic approach for managing high volume issues as well as technical advice on key individual cases. His experience includes managing cases where the FCA uses or threatens use of its redress power under section 404F(7) FSMA and restitution powers under section 384 FSMA.
Hywel is also known for his governance work, advising a number of banks, insurers and asset managers on the implementation of the senior managers’ regime and issues arising post-implementation from the focus on individual accountability, including attestations.
Hywel has been closely engaged with clients across sectors to understand what the FCA’s Consumer Duty proposals mean for firms and what they will need to do to meet the new requirements.
Hywel is ranked as highly regarded in Financial Services Regulatory by IFLR1000, 2021 and was commended in Legal 500 UK, 2019 as “a stand-out star of the team”. He is the consultant editor of the Thomson Reuters Practitioner’s Guide to the UK Financial Services Rulebooks
More about Philip Kurtenbach
Phil has spent over 15 years in Financial Services leading large teams and transformational change globally. He has diverse senior leadership experience ranging from front line large scale management; head office strategic change, customer and regulatory programmes; and digital transformation within Retail Banking and Wealth Management.
Throughout his career he has gathered global experience across emerging and mature markets having lived and worked in Germany, the US, Hong Kong and the UK. He is currently the Global Head of Structured Products for Wealth at HSBC and has previously led product implementation, channel optimisation and commercialisation for Wealth products in various markets for HSBC Wealth Management.
In his personal time, Phil enjoys football (avid Bayern Munich and New England Patriots supporter) as well as music (listening and making). He lives in Birmingham with his wife and has a young daughter Ava, 4.
More about Giulia Lupato
Giulia is a Senior Policy Advisor working on a wide range of regulatory and strategy matters such as markets integrity, data protection and digital innovation both at UK and EU level. She is also an active member of the International Regulatory Strategy Group and runs a number of PIMFA Committees and working groups.
Since joining PIMFA (then known as the Wealth Management Association) in February 2015, Giulia has been actively advocating on behalf of the wealth management and financial advice industry with regulators and other government departments and bodies.
Giulia’s previous work experience includes advisory roles in a family office and an international law firm, as well as a short stint as insolvency specialist in her native Italy.
Giulia holds both Italian and English law degrees as well as a postgraduate degree in institutional relations.
Giulia is a Chartered Member of the Chartered Institute of Securities and Investments.
More about Sarah Mason
Sarah holds the Diploma in Financial Advice from the Ifs as well as the Certificate in Regulated Complaint Handling. She is a Companion Member of the Institute of Customer Service.
Sarah is passionate about service and believe the financial services industry must deliver great products and also maintain the highest standards in their service; making sure we help our clients understand what they have. At Openwork we deliver the Institute of Customer Service qualifications programme, enabling and encouraging our staff to take a range of service related qualifications enhancing their ability to deliver service by understanding the customer needs and also enabling those taking the qualifications to think take ownership of their own development and work with their coaches to understand what they are capable of.
Specialties: Programme Management of service specific qualifications; Regulated Complaint Handling, Business Analysis, Complaint Management Training, Customer Experience Initiatives
More about Ryan Medlock
Ryan’s journey with Royal London began back in 2008 after starting his career in compliance with Aviva. As an Investment Proposition Manager, Ryan learnt how to live and breathe Royal London’s Governed Range contributing to both its growth and development as well as speaking all things investment at adviser events. Ryan moved to Aberdeen Standard Investments in 2017 for a stint in the strategic client’s relationship team before a return to the Royal London adventure followed in October 2018 and becoming a senior business development manager focusing on pensions. Ryan holds the IMC qualification.
More about John O'Dwyer
Co-creator of the RuleGuard platform and Recreational Jazz Pianist
John is the CEO & Founder of RuleGuard, a RegTech firm that services some of the world’s largest banks and asset managers with the Axiom end-to-end automated regulatory compliance platform.
John gained his BSc in Computer Science with Cognitive Science at UCL in the late 1990s, with a specialisation in genetic algorithms and machine learning. Since then, John has had 20 years’ experience as a systems architect and technology leader, solving complex business problems and managing agile development teams.
Some of the interesting problems that John has tackled include: automating KYC and onboarding processes, forward-ladder modelling and post-trade analytics, commodity-backed Sharia-compliant deposit and loan processing and the automation of workflows for client asset (CASS) regulation.
He is currently interested in using predictive analytics to help firms identify potential compliance issues at an early stage and reduce regulatory breaches. In evenings and weekends, he experiments with games programming on Unity 3D to amuse his 3 young sons.
More about Benedicte Perowne
Benedicte is a financial services regulatory expert with a particular emphasis on acting for retail banks and clients in the insurance sector.
EXPERIENCE
Benedicte acts for a variety of banks and other financial services clients on a range of a wide range of contentious regulatory matters. She has significant experience assisting clients (including leading financial institutions, insurers and individuals) in the context of internal and external investigations including investigations conducted by, or at the request of, the financial regulators and other regulatory/enforcement bodies. She is very well versed in ensuring that investigations are run well and efficiently, whilst liaising with the regulator. She also has experience of matters relating to whistle-blowing.
Benedicte also advises clients on governance issues and compliance with regulatory requirements including notifications to regulators, attestations and customer complaints/redress. She is part of the cross-disciplinary team which advises clients on the latest regulatory changes including, for example, in relation to the new Consumer Duty and diversity and inclusion. Benedicte’s experience also includes advice to clients in relation to reportable concerns and the regulatory impact of the protection of customer data.
Benedicte was recognised as a rising star in Financial Service: Contentious Legal 500, 2020 where she was commended as “available, client-focused and intelligent”.
More about Alexandra Roberts
Alex joined PIMFA in June 2017 as a Policy Adviser, where she works on a wide range of regulatory matters, engaging with policy makers and the regulator to promote members’ interests.
She previously worked for the Association of Professional Financial Advisers (APFA) in the same capacity. APFA merged with the Wealth Management Association (WMA) to form PIMFA.
Alex has a legal background, having studied law at Cambridge University and was called to the Bar in 1997. She was a tenant at Lamb Chambers, Temple where she specialised in personal injury claims, contractual disputes and professional negligence. Alex has experience of advisory, drafting and court work including appearances in the Court of Appeal, the High Court and county courts.
More about Bev Shah
Bev is the founder and Chief Executive of City Hive. Frustrated by the lack of diversity within financial services, Shah founded the industry body, City Hive in 2016 to challenge the investment and asset management industry and be a force of positive change. A trailblazer, Shah is passionate about engaging with, educating, challenging and holding the sector accountable to become more diverse, equitable and inclusive.
Prior to founding City Hive, Shah was Senior Multi Manager Analyst and a member of the Aviva Investors Multi Asset team, which managed £89 billion of assets at the time. Previously, Shah held the role Investment Funds Manager at Aviva, responsible for developing and managing the process for Investment Governance of External Funds for Aviva UK Life and International. Shah has also held Analyst roles with HSBC Investments and Merchant Securities Ltd. Shah spent her investment career analysing fund managers in the asset management industry across all asset classes, conducting due diligence on 1000s of funds. This gave her a unique insight into the broader corporate culture of the investment management industry and catalysed her passion for holding firms to account for there ESG responsibilities.
A champion for greater diversity and inclusion, Shah collaborates regularly with the Diversity Project and Women in Banking and Finance.
Shah is on the Court of the Guild of Investment Managers and has been awarded Freedom to the City of London.
More about Lawrence Wintermeyer
Lawrence Wintermeyer is a globally recognised digital finance advocate with a track record as an advisor, executive, and board member working with global brands and startups. Based in London, he is the Principal of Elipses, a digital investment management firm focused on sustainable investments, systematic investment management strategies, big data analytics, machine learning, and DLT technologies. He is the co-founder of Global Digital Finance, a not for-profit promoting fair and transparent markets for crypto and digital assets, and is the former CEO of Innovate Finance and sits on the OECD Blockchain Expert Policy Advisory Board. Lawrence has an MBA, is a host on the Digital Asset Report on Fintech.TV, and is a regular Forbes contributor. He promotes ethical and sustainable finance policies for a transparent, secure, and quality digital future for everyone.